Contact Us

Contact Us

 

Location

Our office is located at 907 Floyd Avenue in the University Student Commons, Suite 102.

If you are a student registered for classes on the MCV campus, please contact our sister office, the Division for Academic Success, which serves MCV students.

 

Phone:

(804) 828-2253

Fax:

(804) 828-1944

 

E-mail

dss@vcu.edu

 

Office Hours:

Monday - Friday, 8:00 - 5:00

  

Releasing Information  

Please note that all student information is confidential. Specific inquires regarding student information (including testing information, registration status, office appointments, etc.) will only be answered via VCU email or in person; a valid picture ID will be required prior to receiving in-person information. If a student is 18 years of age or older, student information (other than exams/tests/quizzes), will only be released to the student, and any party indicated on a release form. Upon photo verification, exams are released to instructors and any other persons authorized by the instructor to pick up exams. Minimal basic student information may be released to departments on campus on a strict, educational, need-to-know basis. DSS takes student confidentiality very seriously, and cannot make exceptions to these conditions, in order to protect highly sensitive student information.

 

Accessibility Issues

Accessibility related issues such as inoperable handicap doors, blocked curb cuts, elevator malfunctions, etc. should be reported immediately to Facilities Management at (804) 828-9444.

 

EVAC Chair

In the event that any individual on the Monroe Park or VCU Medical Center campuses need to be evacuated from a building due to an emergency, please call the VCU Campus Police at (804) 828-1234 and request the EVAC Chair for assistance.